Hello,
We recently upgraded from GTS 7.x to 10.1. With this upgrade, it seems that when we cancel an invoice in ERP, it's not automatically cancelling the customs declaration in GTS.
When I look in ERP in IMG->Sales and Distribution->Foreign Trade/Customs->Global Trade Services->Control Data for Transfer to SAP Global Trade Services->Configure Control Settings for Document Transfer - I look at App. Level SD0C/Document Types and see our Invoice Cancellation doc. type configured and set to call up SAP Customs Management Services.
In GTS, when I navigate to IMG->Global Trade Services->General Settings->Document Structure->Assign Document Type at Feeder System Group Level - I see my ERP doc type mapped to CULOEX for Application Level SD0C.
When I look into SM58 in ERP, nothing shows. In GTS area menu ->System Monitoring-> Transfer Log for export, nothing will show for the cancellation. Is anyone aware of what we may be missing here?
Unfortunately, we are able to review the release notes for GTS 10 and 10.1, but being that we skipped a couple of release and haven't found release notes for those releases in between, we're at a bit of a loss regarding what may have changed here.