I have got this this working but thought will share with others who would have a similar issue:
I had dashboards working for one company but another company in the same SQL Server could not be enabled for dashboards ( general settings area ).
In summary:
I was instructed by SAP support to do the following to
refresh the common data in SBO-Common and recreate companies in SLD.
- Delete all
existing companies in the B1iF->SLD
2) Clear the in the SBO-COMMON the tables: SLSP. SLSPP
3) Restart all the b1if services.
4) In SAP Business One->Choose Company->Press Refresh
5) Wait for all companies to be created.
6) Logon to the companies and activate the Dashboards
I performed these steps about 7 times.
The 7th time was lucky
The steps above should have created the companies in SLD
automatically and only 2 times out of the several attempts it did.
Just before the last attempt id did few different things as
below
- Deleted an old test company that was not required
- Had the integration services stopped when clearing SLSPP and
SLSP entries - Noting only 2 times out of the above 7 attempts got the SLD
companies recreated automatically could it be an issue with the current patch
we have PL06 on V9?. - Changed the B1i password to a simpler password to the one
before.
all working after this.